Small groups · Expert instructors · All materials included

Frequently Asked Questions

Answers to the things people ask most. If you can't find yours, write to us and we'll help right away.

General

Do I need any previous experience?
No. All our workshops are designed for complete beginners. Our instructors demonstrate every step hands-on and give one-to-one help whenever it is needed.
Which languages are the workshops hosted in?
All our workshops run in Turkish and English. The simit and Turkish coffee workshops are also hosted in Russian. For other languages, let us know in advance and we will find a solution.
Can children take part?
Yes. Our ceramics, simit, mosaic and ebru workshops are suitable for children aged roughly 6-8 and above. Each workshop page states its age limit. Wine and tasting workshops are for over-18s only.
Are materials included in the price?
Yes — all materials and whatever you make are included in the price. You can find a detailed list in the “What's included” section of each workshop page.
Can I take my work home the same day?
For the mosaic lamp, candle, jewellery, perfume and patisserie workshops you take your work with you the same day. Ceramics and pottery need firing, which takes about 10 days; you can either collect them or have them shipped.
How do I get to the workshop venues?
Our İstanbul workshops are in Galata, within walking distance of Galataport and the Karaköy metro and tram stops. Location details and a map link for workshops in other cities are on the relevant page.

Booking and payment

How do I make a booking?
Just pick a suitable date from the calendar on the workshop page and fill in the form. Once we receive your request we reply by email or WhatsApp within 24 hours at the latest.
What is your cancellation and refund policy?
Cancellations made more than 48 hours before the workshop are refunded in full. For cancellations inside 48 hours we offer a change of date instead.
Do you offer gift vouchers?
Yes. We issue digital gift vouchers for all our workshops. They are valid for 12 months and the recipient chooses their own date. You can request one from the contact page.

Corporate events

Do you organise corporate group events?
Yes. We run corporate team events for up to 250 people, offering a turnkey service including venue, catering and a tailored programme. You can send a request through the contact form.

Still have a question?

Write to us about bookings, group events or special requests and we'll reply within 24 hours.

Get in touch